Questions, problems or feedback: email support@treeatlas.app and a person will reply. Tell us which device you use (iPhone, iPad or the web) and, if something went wrong, what you were doing at the time.
Download Tree Atlas from the App Store, or use it in a browser at treeatlas.app. Sign in with Apple, Google, Microsoft or your email address. A new business starts with a 30-day free trial; nothing to buy to start. Want a look first? Tap Try the demo on the sign-in screen: a sample business, no account needed.
Subscribed in the iPhone or iPad app: your subscription is with Apple. To change or cancel it, open Settings on your iPhone or iPad, tap your name, then Subscriptions. Changed device and Tree Atlas doesn't show you as subscribed? Tap Me › You › Subscription, then Restore purchases. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.
Subscribed on the web: manage or cancel it on the web desk under Billing. See the refund and cancellation policy.
Solo covers up to 2 users: you and one worker. Invite them from the Team page on the web desk at treeatlas.app/desk. They sign in to the app with their own account and do not pay. For a bigger team, email us.
Your trees, photos and reports stay yours. CSV export is free whether you subscribe or not. Recording works without signal and syncs when you are back online.
In the app, go to Me › You › Delete account. If other people are on your team, transfer ownership to one of them first. Deleting the account does not cancel an App Store subscription: cancel that in your iPhone or iPad Settings as above.
See the privacy policy and the terms of service.
Tree Atlas is a product of Phil Yarrow Consulting Ltd.